Ordering & Products

• Do you have order minimums?

Custom orders of 100 or fewer can be placed online. Bulk orders (101+) require a custom quote.

• Can I order just one item?

Yes! Most products can be ordered as singles.

• Can I mix products in my bulk order?

Yes — you can combine shirts, hats, totes, and more.

• Do you offer design help?

Yes! You can upload your own design or request assistance.

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Production & Shipping

• How long does production take?

7–14 business days for most orders; 3–6 weeks for bulk orders.

• Do you offer rush service?

Yes — rush options available on select items (fees may apply).

• Where do you ship?

U.S. shipping only at this time.

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Returns & Refunds

• Can I return or exchange my order?

Custom items are final sale unless we made a mistake.

• Who pays for return shipping?

Customers cover return shipping unless the error is ours.

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Bulk & Corporate Orders

• What counts as a bulk order?

101+ items.

• Can you handle very large orders (500+)?

Yes! We’ll provide a custom timeline and quote.

• Do you offer nonprofit or church discounts?

Yes — mention it in your quote form.

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Miscellaneous

• What if my order arrives damaged or incorrect?

Send us photos within 7 days — we’ll replace it at no cost if it was our error.

• What printing methods do you use?

Depending on the product, we use DTG, screen printing, embroidery, or sublimation.

• Can I order a sample first?

Absolutely! Samples are a great way to confirm design and sizing.