Cancellations – Orders may be canceled within 24 hours after the final agreement and prior to the start of design work. Once design work or production has begun, cancellations will incur a non-refundable cancellation fee. This fee accounts for time, labor, and resources allocated to your order prior to cancellation.

• Cancellations must be requested within 24 hours after the final agreement and before the design process begins.

• Once design work or production has started, cancellations may be subject to a non-refundable cancellation fee.

• This helps us honor the time and resources already invested in your order.